Frequently Asked Questions

Everything you need to know about your O Positiv shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain sale items may be final sale.

How do I determine the right size for me?

Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, O Positiv ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at the final stage of checkout.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.